Unhappy with an item for any reason? Royalty will gladly refund the full price of the item(s) up to 45 days after the date of purchase.
In order to receive your refund please do the following 3 things:
1. Send us a message on Instagram at: @royaltysportsperformance notifying us of your return or via email at firstname.lastname@example.org
2. Tell us why you wish to return the item(s)
2. Ship the item(s) to the following address:
ATTN: Carson Fossum
1884 67th Street NW
Rochester, MN 55901
We are sorry you didn't love your order. Please place one with us soon and we will do our best to ensure that you are beyond pleased!
My package was not delivered? What now?
If your package does not successfully deliver and is sent back to Royalty, it is typically due to insufficient address information. Your package will be returned and “Returned to Sender” will be stated on your tracking information. This can happen if:
- The shipping address does not exist
- The shipping address is misspelled
- The shipping address is missing information (i.e. apt/bldg/suite number)
- The carrier is unable to safely deliver the package
- The addressee has moved
- The addressee has refused the package
Returned to sender packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances as all returned shipments are processed by our Returns Department. Instead, please use the E-Gift Card to place a new order using the corrected address. However, please note that we do not guarantee your items will be in-stock at the time of your reorder.
Note: To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. Royalty does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Thank you for your understanding.